In a corporate world often characterized by hectic schedules and rushed meetings, Janet Menzies, the Country Manager of Amazon Australia, found herself initially taken aback by the e-commerce giant’s unconventional approach. Upon joining Amazon three years ago, Menzies was surprised to discover that meetings typically spanned 90 minutes, with a significant portion dedicated to silent reading. This practice, she admits, initially shocked her but soon proved to be a powerful tool for ensuring that all participants were well-informed and that valuable time was not wasted on conveying basic information.
Reflecting on her role at the heart of Australia’s rapidly evolving retail landscape, Menzies emphasizes the importance of starting her day with a solid routine. Often found in a local café near the office around 7:30 am, she uses this time as a sanctuary for reflection, preparation, and planning. Whether catching up on the news, updating her to-do list, or listening to an upbeat tune, such as a track from Taylor Swift, Menzies sets the tone for a productive day ahead.
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At the helm of Amazon’s operations in Australia, Menzies oversees approximately 7,000 employees and is spearheading efforts to create an additional 4,500 jobs over the next two years. Despite the company’s exponential growth since establishing its presence in Australia six years ago, Menzies remains mindful of the importance of soliciting and embracing feedback. Drawing on the metaphor that “feedback is a gift,” she emphasizes the value of understanding and leveraging feedback constructively, whether in meetings or one-on-one interactions.
Menzies also champions the need for greater gender diversity and inclusion in the technology sector, recognizing the underrepresentation of women as a critical issue that demands attention. With only a quarter of the tech workforce comprised of women, Menzies stresses the importance of challenging harmful gender stereotypes and fostering an environment where women can thrive and contribute to innovation sustainably. Drawing on her experience as CEO and chair of the Champions of Change coalition, she remains optimistic about the potential for collective action to drive meaningful and lasting change in the industry.
In conclusion, Janet Menzies embodies Amazon Australia’s commitment to innovation, inclusivity, and continuous improvement. Through her leadership and advocacy, she not only shapes the company’s trajectory but also inspires positive change within the broader tech sector, paving the way for a more diverse and equitable future.
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